Frequently Asked Questions

What good can indici-edu bring to my school?

indici-edu is shipped with a complete set of features, from school management, finances, staff & student management to online Virtual Classes & online fee payment collection and much more features.

indici-edu is suitable for which type of education institutes?

indici-edu is suitable for any type of educational institute, whether you are running a small to medium size institute or you have a network of school campuses running in multiple cities.

Does it work offline as well?

This software is online-based. You need to have an internet connection to access all its features like virtual classes, notifications, analytical reports, etc.

Can parents pay fees online?

Yes, we have in-built payment options available within the system. Parents can pay their children’s fee using Jazz Cash, Easy Paisa and other payment options.

Does indici-edu provide a support system?

Yes, we have a dedicated in-built support system for your queries.
You can state your queries there, and our customer service representative will answer those queries shortly.

Is the student information kept over the year?

Yes. The information of all students is easily accessible. All the history of every student is available from their joining until they leave the school.

What is the Pricing Model?

Currently, we only offer customized pricing to our customers due to Covid-19, which may vary from school to school. It depends on several factors, a few of which are Institute size, additional customization, etc. For Customized Pricing quotations, please write us at info@indiciedu.com.pk or contact us through our contact form.

How quick is indici-edu in resolving issues associated with the app?

It depends upon the severity of the issue reported. Usually, we take from 24-48 working hours to resolve the reported issue.

Can reports be exported into PDF or Excel format?

Yes. Whenever the system generates a report, it gives an option to the user to convert it into PDF or Excel format.

How will my existing School records be migrated from my existing record base to indici-edu?

We can do it for you. We have a well-defined process to migrate data from your record base to indici-edu.

Are there any training materials available?

Yes, we have a well-documented user manual for our first-time users.
Furthermore, we have a tutorial video for indici-edu, which we share.

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